Privacy Policy

Your information, handled with purpose

Privacy policy

How Shams Stores may use information to operate the shop, fulfil orders, provide support and keep the service secure.

Information we collect

  • Account, contact, billing and delivery information.
  • Order, payment-status and support records.
  • Device, security, cookie and analytics information where permitted.
  • Marketing preferences and form submissions.

Why we use it

To operate the store, fulfil orders, provide support, prevent fraud, meet legal obligations and improve the experience.

Service providers

Providers may support payment, hosting, delivery, communications, analytics and security. The approved notice must identify or clearly categorise them.

Retention and your choices

Records should be kept only for applicable operational, legal and security periods. The final notice must confirm these periods, customer rights and a verified privacy contact.

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